Helpline Support

Urgent support requests may be made by telephone. Messages left during off peak hours will be processed the next business day.

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031 266 0000

Email Support

Send an email to support.  The request will be delivered to all members of the Technical Communications team, ensuring that it is reviewed promptly. Unless designated urgent, requests made via email will be processed in the order in which they are received during normal hours of operation.

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support@crystalmedia.co.za

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In Person Support

By appointment only

Person-Support-export 26 Cotswold Drive
Dawncliffe
Durban
3629

Service Level Agreement (SLA)

Are you paying premium rates on web maintenance each month but are still left feeling like you aren’t getting you monies worth? We have a range of service level agreements to assist. We offer a reduced fee on our labour rates plus priority support hours. Get more done and save, best of all our SLA support hours have a unique one month roll over policy.

Schedule a consultation now to discuss your requirements.

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